“Hello, I just wanted to thank the service technician for his honesty when I called for emergency service over the weekend. I believe his name is John E.. John was honest in telling me that he could not have fixed it if he came out due to the part that was needed and referred me to my warranty that was in effect with my original installer. This kind of honesty is the reason why I have done business with Chaddsford for the past ten years.

Merry Christmas”

- Robert S.