“I’ve had at least 6-8 visits so far from the service technicians trying to correct a drip caused by condensation on my mini split unit that was installed less than a year ago. All the technicians have been polite and tried to fix the issue but soon after they leave the problem comes back. I’ve been out to their office two weeks ago to confront them and asked what their plans are to fix this. Another technician has been sent out and what seemed to correct the problem didn’t. All technicians have been polite and accommodating but I’m stuck with a unit that cost $7000 that doesn’t work properly and I have had no response from my last call. Still waiting!”
– Douglas L.