“You recommended a water softener system and installed for a considerable amount of money. I was not told about the level of maintenance and work I need to do to use the system. No explanation on the additional raw material needed to run the equipment? No explanation on the amount of personal F/Up work associated with the service. No f/up on the difference (testing) of water quality with results. When I call customer service I am told you are busy and will get back to me? I am looking for some f/up detail and developing the impression this was a sale to take advantage of the elderly.
SGM”
– Stephan G.